Knowledge is today’s competitive advantage. Knowledge is power, although knowledge sharing can be even more powerful. It is also our most renewable resource, because unlike other resources, knowledge multiplies with sharing.
So it would make sense to ‘manage’ knowledge. But that’s easier said than done, as knowledge resides in our heads. Meanwhile, organizations dream: “If only we knew what we know”. And surely you have asked yourself; “Someone must have solved this problem before me!”.
Enter Knowledge Management, the domain of designing knowledge flows in such a way that it adds value, from its creation, sharing and application. It helps to do more with less. To not reinvent wheels. To deliver faster based on others’ lessons learned. And to avoid others’ mistakes.
In this session, Arno Boersma of the Aruba Centre of Excellence for the Sustainable Development of SIDS, and Neesham Spitzberg of the World Bank Group explain Knowledge Management by way of practical examples of projects they have done over the years.